Privacy Policy

Kemper Pelvic Physiotherapy, is committed to keeping any and all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with Kemper Pelvic Physiotherapy of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

THEREFORE, this Privacy Policy Agreement shall apply to Kemper Pelvic Physiotherapy, and thus it shall govern any and all data collection and usage thereof. Through the use of kemperpt.com you are herein consenting to the following data procedures expressed within this agreement.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

Information We Collect

We collect both non-personal information and personal information when you visit or interact with our website.

Non-Personal Information

When you browse our website, we may automatically collect certain information that does not identify you personally. This information helps us understand how visitors use our website and improve its performance and functionality.

Examples of non-personal information include:

  • Browser type, version & computer operating system

  • Device type & language preferences

  • Date and time of your visit along with pages viewed

  • Time spent on pages

  • Referring website

  • Clicks and navigation patterns

This information is collected through cookies, analytics tools, and similar technologies.

Personal Information

We collect personal information that you voluntarily provide to us. Depending on how you interact with our website, this may include:

  • First and last name

  • Email address, phone number, mailing address

  • Information submitted through contact forms or appointment scheduling/requests

  • Any additional information you choose to include in your communications with us

We may also collect limited technical information associated with your device, such as your IP address or approximate geographic location, when you access our website.

How We Collect Information

We collect information in several ways, including when you:

  • Submit a contact form

  • Schedule an appointment

  • Subscribe to our newsletter or other communications

  • Download educational resources

  • Contact us by email or phone

  • Browse or interact with our website

We may also receive information from third-party service providers, such as website analytics platforms, advertising partners, or marketing tools that help us understand website performance and improve our services.

How We Use Your Information

We use the information we collect to:

  • Respond to your questions/inquiries and to schedule or coordinate appointments

  • Provide the information or services you request

  • Improve our website, content, and user experience

  • Send newsletters, educational content, or updates if you have opted in

  • Measure website traffic and analyze usage trends

  • Improve our marketing efforts and evaluate advertising performance

How We Share Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers that help us operate our practice and website. These providers may assist with:

  • Website hosting and maintenance

  • Appointment scheduling

  • Email communications

  • Marketing and advertising

  • Website analytics

  • Technical support

  • Payment processing, if applicable

These providers are required to maintain appropriate safeguards for your information and may only use it to perform services on our behalf.

We may also disclose your information when necessary to:

  • Comply with applicable laws, regulations, court orders, or legal processes

  • Protect the rights, safety, or property of Kemper Pelvic Physio, our patients, or others

  • Detect, prevent, or investigate fraud, security incidents, or illegal activities

  • Enforce our website policies or other agreements

  • Respond to lawful requests from government or regulatory authorities

If our practice undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to applicable privacy laws.

HIPAA and Patient Information

Kemper Pelvic Physio is committed to protecting the privacy and confidentiality of our patients' health information. As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable federal and state privacy laws regarding the use and protection of Protected Health Information (PHI).

Please note that this Website Privacy Policy applies only to information collected through our website. It does not govern the collection, use, or disclosure of your Protected Health Information as a patient.

If you become a patient of Kemper Pelvic Physio, your medical records and other Protected Health Information are handled in accordance with our Notice of Privacy Practices, which explains how your health information may be used and disclosed, as well as your rights under HIPAA. A copy of our Notice of Privacy Practices is available upon request.

While we take reasonable measures to protect the information you submit through our website, please avoid sending confidential medical information through general contact forms or unsecured email. If you need to discuss personal health information or have questions about your care, please contact our office directly by phone or through any secure communication methods we provide.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, improve website functionality, and help us better understand how visitors use our site.

Cookies are small text files stored on your device when you visit a website. They allow websites to recognize your browser, remember your preferences, and collect information about how visitors interact with the site.

We may use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the website to function properly, such as enabling navigation and maintaining website security.

  • Performance and Analytics Cookies: These cookies help us understand how visitors use our website by collecting anonymous information about page visits, traffic patterns, and user interactions. This information helps us improve our website and the services we provide.

  • Functional Cookies: These cookies remember your preferences and settings to provide a more personalized browsing experience.

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features of our website.

Analytics

We may use third-party analytics services, such as Google Analytics, to better understand how visitors interact with our website. These services collect information such as pages visited, time spent on the site, and general website usage patterns. This information is used solely to improve the performance, functionality, and user experience of our website.

Third-Party Websites

Our website may contain links to third-party websites or services for your convenience. Once you leave our website, you are subject to the privacy policies and terms of those third parties. We encourage you to review their privacy policies before providing any personal information.

We are not responsible for the privacy practices, content, or security of websites or services that we do not own or control.

How We Protect Your Information

We are committed to protecting the personal information you share with us. We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially reasonable security measures, no method of transmitting information over the internet or storing electronic data is completely secure. As a result, we cannot guarantee absolute security.

Advertising

We may use services such as Google Ads, Meta Pixel, or similar advertising platforms to better understand the effectiveness of our marketing efforts and to provide relevant advertisements to individuals who have visited our website.

These services may use cookies or similar technologies to collect information about your interactions with our website. You can manage your advertising preferences or opt out of personalized advertising through your browser settings or by visiting the Digital Advertising Alliance's consumer choice tools.

Marketing Communications

If you choose to subscribe to our newsletter or other communications, we may use your name, email address, or phone number to send you educational content, practice updates, event information, or promotional materials related to our services.

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

Please note that even if you opt out of marketing communications, we may still send you important administrative messages related to appointments, requested services, or changes to our policies.

Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children through our website.

If you believe that a child has provided personal information through our website without parental consent, please contact us so we can promptly remove the information.

Business Transfers

If Kemper Pelvic Physio is involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. Any successor organization will continue to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised Effective Date. Your continued use of our website after changes have been posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is collected, used, or protected, please contact us:

Kemper Pelvic Physio

755 Commerce Drive, Suite 804 Decatur, GA 30030

404-228-2935

info@kemperpt.com

Effective Date: July 21, 2026

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